MGR IS TECHNOLOGY 2

Location:

Pascagoula, Mississippi, United States

Date: Aug 28, 2025

Req ID: 42558
Team: 58 Information Systems
Entity: Ingalls Shipbuilding

US Citizenship Required for this Position: No

Full-Time
Shift: 1st
Relocation: No relocation assistance available
Virtual/Telework Opportunity: No - Not eligible for telework

Travel Requirement: Yes, 10%-25% of the time

We’re building tomorrow’s fleet today
With more than 11,000 employees, HII’s Ingalls Shipbuilding division is the largest manufacturing employer in Mississippi and a major contributor to the economic growth of Alabama. For nearly 85 years, we’ve designed, built and maintained amphibious ships, destroyers, and cutters for the U.S. Navy and the U.S. Coast Guard. The largest supplier of U.S. Navy surface combatants, we’re simultaneously building four classes of ships and have pioneered the development and production of technologically advanced, highly capable ships for the surface Navy fleet for decades. Think that’s cool? Keep reading:

Job Description

This position will report to the Infrastructure and Operations Manager and will be responsible for IT Operations.

This role will be responsible for the leading and overseeing the day-to-day management and governance of a 3rd party infrstaructure providers, ensuring performance across the Workplace Services and the Service Management towers. These tower include, but are not limited too, end user computing, print services, mobility, collaboration, and the service desk.

This role will serve as the operational interface between the internal stakeholders and external vendors, while driving service excellenace, compliance, and strategic alignment to business goals.

Additional responsibilities:

• Manage contractual relationships, including SLA compliance, escalation protocols, and performance reviews.

• Ensure alignment with strategic roadmaps.

• Monitor and report on service uptime, incident response, and remediation processes.

• Ensure infrastructure support aligns with enterprise needs in availability, scalability, and resilience.

• Drive risk mitigation initiatives and support disaster recovery planning and testing.

• Coordinate impact analyses and lead post-incident reviews for continuous improvement.

• Oversee infrastructure cost models, budgeting forecasts, and usage optimization.

• Partner with finance teams to validate spend, track cost efficiency, and identify savings opportunities.

• Ensure adherence to internal policies and external regulations (e.g., DFAR 7012, NIST, CMMC).

• Act as liaison with cyber risk teams for infrastructure-related security initiatives.

• Serve as primary point of contact for infrastructure service delivery across IT, cybersecurity, and business leadership.

• Translate technical metrics into business-relevant performance indicators.

Basic Qualifications

Bachelor's degree in related field and 6 years of relevant professional experience

Preferred Qualifications

Strong interpersonal skills, and communication skills.
Attention to detailed documentation.
Adherence to timelines is a must.
Experience with stakeholder (internal and external) communication.
Proven experience in IT operations, vendor management, or infrastructure governance.
Exceptional communication and negotiation skills across technical and executive audiences.
Proficiency in service management platforms (e.g., ServiceNow, Jira).
Experience with compliance frameworks and operational risk assessment.

Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. HII’s diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Working at HII is more than a job - it’s an opportunity to build a future. We offer comprehensive benefits including: medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more. Some benefits may vary depending on your specific division or work location.

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. U.S. Citizenship may be required for certain positions.

Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co .com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Additionally, you may also call 1-844-849-8463 for assistance. Press #1 for Ingalls Shipbuilding.